Cancellation Policy
๐ข๐งน IMPORTANT ANNOUNCEMENT โ BOOKING & CANCELLATION POLICY ๐งน๐ข
We know life happens! โค๏ธ Plans change, things come up and sometimes you need to cancel or rearrange your clean. We completely understand! ๐
However, last-minute cancellations can leave us with a slot weโre unable to fill, so weโve introduced a Cancellation Policy to protect our cleanersโ time and our small business. ๐
โฐ 48 HOURSโ NOTICE OR MORE
๐ NO CHARGE! ๐
โ ๏ธ LESS THAN 48 HOURSโ NOTICE
๐ท 50% OF YOUR BOOKED SLOT PRICE WILL BE CHARGED.
๐จ LESS THAN 24 HOURSโ NOTICE
๐ท THE FULL PRICE OF YOUR BOOKED SLOT WILL BE CHARGED.
๐ช NO-SHOW / NOBODY HOME
๐ท THE FULL PRICE OF YOUR BOOKED SLOT WILL BE CHARGED.
๐ฐ๐ NEW CLIENTS โ DEPOSIT REQUIRED ๐๐ฐ
For ALL NEW CLIENTS, a deposit is required to confirm and secure your booking. ๐ โ
๐ท Your deposit will be deducted from the final payment โ it is NOT an additional charge.
๐งฝ Once the clean is completed, the remaining balance must be paid on completion of the job. ๐ฐโ
This helps us secure your appointment and means we can reserve the time specifically for you. ๐๏ธ๐
๐ Weโre not the cleaning police! ๐ฎโโ๏ธ๐งน
We simply need to protect the time weโve reserved for you and our hardworking team! ๐ชโจ
๐ A little notice goes a LONG way! โค๏ธ
Thank you to all our amazing customers for your understanding, support and continued loyalty. ๐ฅฐ๐
๐ North Leeds and surrounding areas โค๏ธ
โจ๏ธClean home ๐ก happy ๐ธ home