Cancellation Policy

Same Cleaner. Fair Rate. No Hidden Fees

5/5 from 300+ Reviews

Cancellation Policy

๐Ÿ“ข๐Ÿงน IMPORTANT ANNOUNCEMENT โ€“ BOOKING & CANCELLATION POLICY ๐Ÿงน๐Ÿ“ข

We know life happens! โค๏ธ Plans change, things come up and sometimes you need to cancel or rearrange your clean. We completely understand! ๐Ÿ˜Š
However, last-minute cancellations can leave us with a slot weโ€™re unable to fill, so weโ€™ve introduced a Cancellation Policy to protect our cleanersโ€™ time and our small business. ๐Ÿ’œ

โฐ 48 HOURSโ€™ NOTICE OR MORE
๐ŸŽ‰ NO CHARGE! ๐ŸŽ‰
โš ๏ธ LESS THAN 48 HOURSโ€™ NOTICE
๐Ÿ’ท 50% OF YOUR BOOKED SLOT PRICE WILL BE CHARGED.
๐Ÿšจ LESS THAN 24 HOURSโ€™ NOTICE
๐Ÿ’ท THE FULL PRICE OF YOUR BOOKED SLOT WILL BE CHARGED.
๐Ÿšช NO-SHOW / NOBODY HOME
๐Ÿ’ท THE FULL PRICE OF YOUR BOOKED SLOT WILL BE CHARGED.
๐Ÿ’ฐ๐Ÿ” NEW CLIENTS โ€“ DEPOSIT REQUIRED ๐Ÿ”๐Ÿ’ฐ

For ALL NEW CLIENTS, a deposit is required to confirm and secure your booking. ๐Ÿ“…โœ…

๐Ÿ’ท Your deposit will be deducted from the final payment โ€” it is NOT an additional charge.
๐Ÿงฝ Once the clean is completed, the remaining balance must be paid on completion of the job. ๐Ÿ’ฐโœ…
This helps us secure your appointment and means we can reserve the time specifically for you. ๐Ÿ—“๏ธ๐Ÿ’œ
๐Ÿ˜‚ Weโ€™re not the cleaning police! ๐Ÿ‘ฎโ€โ™€๏ธ๐Ÿงน
We simply need to protect the time weโ€™ve reserved for you and our hardworking team! ๐Ÿ’ชโœจ
๐Ÿ™ A little notice goes a LONG way! โค๏ธ

Thank you to all our amazing customers for your understanding, support and continued loyalty. ๐Ÿฅฐ๐Ÿ’œ

๐Ÿ“ North Leeds and surrounding areas โค๏ธ

โœจ๏ธClean home ๐Ÿก happy ๐Ÿ˜ธ home